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Privacy & Cookie Statement

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House of Sera – Sera Nox

Last updated:  17.09.2025

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1. Introduction

We, House of Sera (hereafter “Sera Nox,” “we,” “our,” or “us”), respect your privacy and are committed to protecting the personal information you share with us.
This statement explains what data we collect when you visit https://www.djseranox.com/, listen to mixes, book a call, buy merchandise, or interact with us on social media—and how we use and safeguard that data.

2. Data Controller

House of Sera – Sera Nox
Website: https://www.djseranox.com/
Email: contact@djseranox.com
KBO number: 1025.832.903
VAT: BE 1025.832.903

This policy applies to all websites and online services operated under the Sera Nox / House of Sera name.

3. What We Collect

Depending on how you interact with us, we may collect:

  • Contact details: name, email address, phone number, country/city (e.g. when booking or sending a message).

  • Event or booking details: date, location, type of event.

  • Payment information (for merchandise or bookings), processed securely via trusted payment providers.

  • Technical information: IP address, browser type, pages visited, cookies and similar technologies to analyze site usage and improve performance.

  • Social and music interactions: for example, when you stream mixes via SoundCloud or follow us on social media.

4. How We Use Your Data

We process your personal data to:

  • Provide and manage bookings, orders, and event agreements.

  • Communicate with you about inquiries, events, or collaborations.

  • Send updates, newsletters, and exclusive content (only if you consent).

  • Improve our website, mixes, and services based on anonymous analytics.

  • Comply with legal obligations and prevent fraud.

We keep your data only as long as necessary for these purposes or as required by law.

5. Sharing Your Data

We do not sell your data.
We may share data only with:

  • Service providers who help us operate the website, process payments, or send emails—strictly for those purposes.

  • Legal authorities, if required to comply with applicable laws or legal processes.

  • Event partners, but only when essential to deliver a confirmed booking.

Any partners acting on our behalf must treat your data with the same level of protection.

6. Cookies & Similar Technologies

Our website uses cookies to:

  • Remember your preferences and improve your browsing experience.

  • Measure traffic and performance (e.g. via Google Analytics).

  • Show relevant promotions or retargeting ads if you have given consent.

You can manage or disable cookies through your browser settings. Some parts of the website may not function properly without essential cookies.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for newsletters or marketing at any time.

  • Object to certain uses of your data or request data portability.

To exercise your rights, email contact@djseranox.com. We will respond as soon as possible.

8. Security

We use appropriate technical and organizational measures—such as encrypted connections and limited access—to keep your personal data safe.

9. Changes to This Statement

We may update this Privacy & Cookie Statement to reflect changes in law or our services. Significant updates will be announced clearly on our website. Please review this page regularly.

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